Reporting Suspicious Activities, Anomalies, and Security Breaches

As a supplier of international trade logistics services, OCEANAIR, Inc. understands the importance of protecting the global supply chain from criminal activities, such as terrorism, human smuggling, drug trafficking, illegal contraband, and the proliferation of weapons of mass destruction.  As a strong advocate of the CTPAT program, OCEANAIR, Inc. is committed to providing the highest standards of quality, integrity, and security throughout the supply chain and is dedicated to promoting a culture of security to ensure that all goods within the supply chain are protected from illicit activities.

As part of our efforts to promote security awareness, we want to remind our clients that they play an integral role in keeping our borders secure and our communities safe.  By working together with U.S. Customs and Border Protection (CBP) and sharing information about security breaches or potential threats, we can strengthen international supply chains and prevent illegal or terrorist activities.

Examples of suspicious activities that warrant notification to CBP include, but are not limited to, the following:

  • Evidence that a shipping container has been tampered with
  • Discovery of a hidden compartment in a shipping container
  • High security seal that has been altered, tampered with, or has an incorrect number
  • Suspicious information on shipping documentation
  • Discovery of a cargo discrepancy or anomaly (shortages, overages, or other significant discrepancies)
  • Smuggling of illegal contraband, including narcotics, people, weapons, etc.
  • Counterfeit or fake goods (IPR infringement)
  • Suspected forced labor violations
  • Unauthorized entry into tucks, locomotives, vessels, or aircraft carriers
  • Extortion, payments for protection, threats, and / or intimidation
  • Unauthorized use of a Business Entity Identifier (i.e., Importer of Record (IOR) number, Standard Carrier Alpha (SCAC) code, etc.)
  • Data breaches
  • Cyber attacks
  • Duty evasion
  • Country of origin violations
  • Suspected cases of money laundering or financing of terrorist activities

To report suspicious illegal activities, shipment anomalies, or security breaches, please contact your local CBP port of entry immediately.

                                                     Boston, MA           718.553.2745, x252

                                                     Denver, CO             303.375-4500

                                                     Portland, ME         207.771.3600

                                                     Providence, RI       401.732.6701

For all other locations, visit to find your local CBP port of entry’s phone number.

In the event the CBP port of entry cannot be reached, calls should be placed to the 1-800-BE ALERT (1-800-232-5378) hotline.

Security is everyone’s responsibility

We also strongly encourage all of our business partners to identify security gaps and implement security measures to strengthen the overall supply chain, either through the CTPAT program or the Authorized Economic Operator (AEO) program in their own country.


The Customs and Trade Partnership Against Terrorism (CTPAT) program is a voluntary partnership between U.S. Customs and Border Protection (CBP) and members of the trade community to strengthen the international supply chain and improve border security by protecting the integrity of cargo imported into the United States.  For more information on the CTPAT program, visit the U.S. Customs and Border Protection website at

OCEANAIR, Inc. has been a proud member of the CTPAT program since 2006.