About Us - OCEANAIR, Inc.

Our Story

Boston-based OCEANAIR, Inc. has been a leader in international logistics management services and supply chain solutions since 1983. We help companies manage and grow their supply chain operations by offering a complete range of tailored, innovative, and value-added solutions. OCEANAIR’s services include Freight Forwarding, Customs Brokerage, Import & Export Compliance, Domestic Trucking, 3PL Warehousing & Distribution, and PO Management. Our extensive global network of partners delivers cost effective multi-lane and multi-modal transportation management.

OCEANAIR has offices located in Boston, MA; Andover, MA; Portland, ME; Denver, CO; and Providence, RI.

OCEANAIR delivers the service and international expertise needed to help your business achieve the growth it desires.

Our Mission

OCEANAIR is a premier Logistics Service Provider, offering a range of tailored, innovative and value added services from Customs Brokerage and complex freight forwarding to warehousing, full pick & pack, and domestic delivery. Our highly experienced team provides best-in-class customer service, creating value for our customers by managing costs and regulatory compliance risk. OCEANAIR is focused on creating sustainable, profitable and long-term growth, and providing great opportunities for our clients and our team.

Our Vision

OCEANAIR is widely recognized as a leading global Logistics Service Provider. We provide our customers with superior logistics services and leading-edge data management tools. Customers rely on the expertise of our team in all phases of physical warehousing, cargo handling and regulatory compliance. We invest in the development of our staff and support them with the latest technology. We focus on long term profitable growth by expanding our geographic footprint, developing vertical markets and seeking strategic acquisitions.

Our People Set Us Apart

We strive to provide a level of service and support for our clients that is unmatched in the business. EXCEPTIONAL SERVICE WITHOUT EXCEPTIONS is the motto that inspires our employees in everything they do.

We recruit, motivate, and retain the best talent in the business. We hire individuals based on attitude and train them with the skills it takes to not only have successful careers with us, but also to make you successful. We focus on nurturing our employees by providing our team with an environment that is conducive to fantastic customer support and innovative thought. We always strive for continuous improvement, ensuring that our services are consistent, personalized, and always provide added value.

OCEANAIR’s highly experienced team provides best-in-class customer service, creating value for our clients by managing costs and mitigating risk. Our employees are committed to maintaining a personal relationship with our clients, getting to know you and your business processes to help you achieve your goals. Serving our customers is the passion and the fire that fuels us every day. We take the time to understand our clients and their unique needs, including budget, customs, compliance, and delivery considerations, and then create tailored solutions which fit their business and logistic needs.

We live for the satisfaction of delivering what we promise on each consignment and shipment.

Qualifications

As a provider of global logistic solutions, we hold the following licenses and certifications:

Corporate Customs Brokerage License (U.S. Department of Treasury)
Ocean Transportation Intermediary License (Federal Maritime Commission)
Certificate of Endorsement (Cargo Network Services, an IATA company)
Validated CTPAT member
Certified in handling Hazardous Materials
Certified Cargo Screening Facility (CCSF)
Indirect Air Carrier Standard Security Program (IACSSP)

We maintain current requirements and regularly participate in training by each issuing agency.

Associations and Memberships

Global Network

Our mission and our community is only made possible by incredible, forward-thinking people and organizations around the globe.

OCEANAIR is part of the World Cargo Alliance (WCA), with over 5,300 member offices in 190 countries around the world. OCEANAIR’s global network is comprised of agents and logistics experts who are as passionate about providing the same high-level of service as we are. Teaming with WCA members allows OCEANAIR to provide our clients with the most competitive pricing for world-class service. Through WCA, 28 separate and individual companies in each country are partnering with one another to provide the best solution for your business.

Benefits of Partnering with an Independent Freight Forwarder

Agility

Ability to quickly adjust operations to better suit your logistic needs
They pay more attention to your problems and can quickly tailor a solution

Dedication & Personalization

Intimate, one-on-one relationship that over time can help improve your operations
Outstanding Customer Service is always a top priority

Competitiveness

Ability to offer reduced freight costs due to lower overhead expenses
Partnership network allows them to create the best solution based on your unique requirements

Efficiency & Flexibility

Freedom to provide competitive ocean freight rates and the most flexible sailing options
More choices to select the best routing, carrier and pricing

Making logistics simple is how we set ourselves apart from the competition.

We provide our customers with complete supply chain visibility through the combination of our global network, comprehensive management of a complete parts database, and our operations software.

We deliver the service and international expertise needed to help your business grow.

We have seamless communication with the carriers through multiple platforms to provide “real time” data, online booking, track and trace, order status, and inventory visibility.

We provide our customers with tailored shipping solutions, ensuring confidence in the safe arrival of their freight.

Our system is a user-friendly solution which serves as a personalized agent by tracking and reporting quantifiable performance standards.