Import Services

Clearing your way through customs









With decades of experience moving air and ocean freight, OCEANAIR has the knowledge and resources to successfully navigate safe passage for your import shipments.  No matter the size of your company or the scope of the import, our dedicated import team will assist with planning every detail of the import process from booking your cargo, arranging pickup, processing shipping documents, and delivering your freight to final destination.

Our seasoned import professionals work behind the scenes to bring your freight into the country while meeting your time and space requirements.  We look at what goods need to be shipped, when they are ready for pickup and when they are required to be at their destination.  We consider all options including new markets, trade lanes, and services to help you choose the appropriate carrier and route to develop an effective shipping solution to meet your needs and budgets.

Making Logistics Simple

Import Services

Ocean Import Services

  • Full Container Load
  • Less Than Container Load
  • Container Management
  • Out-of-gauge & Break Bulk
  • Project Cargo
  • Reefer Service

Air Import Services

  • Air Charter
  • Overweight and Out-of-gauge
  • Hand Carry
  • Priority and Standard Consolidation
  • Dangerous Goods

Domestic Services

  • Last Mile Delivery
  • Full Truck Load (FTL)
  • Less Than Truckload (LTL)
  • Project Cargo
  • Hot Shot / Ground Expedite
  • Aerospace AOG / Line Down

Complete End-to-End Logistics Solutions

We deliver a complete range of end-to-end logistics solutions to manage every aspect of the importing process, including:

  • Port-to-Port
  • Door-to-Door
  • Door-to-Port
  • Delivery Coordination to Final Destination
  • Shipment Coordination
  • Container Management
  • Preliminary Document Review
  • Customs Clearance
  • Duty Drawback
  • ISF Filings
  • Online Shipment Monitoring
  • Automatic Shipment Alerts
  • Liaison with your overseas suppliers, partners, and agents
  • Fulfill special requests from clients on an as-needed basis


Our licensed brokerage team uses a comprehensive approach to manage Customs clearances to ensure your company is compliant with U.S. Customs and Border Protection (CBP) and Partner Government Agency (PGA) regulations.  We provide a personalized, streamlined approach to expedite the movement of your goods through customs and on to its final destination.  Our customs brokerage services include:

  • Importer Security Filing
  • Partner Government Agency Filing
  • Classification & Valuation
  • Customs Clearance
  • Customs Bond
  • Free Trade Zone
  • Post Entry Services
  • State Department Import License Clearances
  • Vessel Manifest Confidentiality
Customs Brokerage
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Customs Filings You Can Depend On

Submitting customs documents late or with inaccuracies may result in added costs, delays, inspections, or fines.  Our technology solutions provide seamless coordination with all relevant agencies and provides stakeholders with real-time, actionable alerts to ensure your entry documents are submitted on time.

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Peace of Mind Knowing Your Goods are Correctly Classified

Before importing a product into the U.S., you must identify its Harmonized Tariff System (HTS) Code to correctly calculate duties, taxes, and tariffs.   Our knowledgeable customs brokers will help you validate product classifications to prevent costly mistakes and ensure your shipments arrive at their destination compliantly.

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Industry Expertise, Cutting Edge Technology

With decades of experience, our licensed customs brokage team is ready to help you safely navigate the challenges and complexities of global trade.  And with real-time collaboration and shipment updates, as well as access to your transaction documents at the touch of a button, you will always know the status and location of your  cargo.

Benefits of OCEANAIR’s Streamlined Customs Program

  • Trade Management: Optimize the use of duty suspension, duty drawback, and Free Trade Agreements to lower your costs and reduce working capital.
  • Customs Management: Prepare and process customs declarations, calculate duties, organize inspections, or offer support in applying for customs licenses, beneficial customs regimes, and other helpful resources.
  • Data Management: Gain valuable insight into your supply chain operations with the following entry reports:
    • Entry Summary Report
    • Shipment Summary Report
    • Liquidation Report
    • Entered Value Report
    • Shipments Not Released Report
    • Cargo Release Report
    • Custom Reports (based on your own unique specifications)
  • Compliance Management: Assess your supply chain, perform post-import audits, and develop proactive processes to mitigate the risks of penalties and fines.
  • Information Management: Stay up-to-date with changes in customs regulations, requirements, or procedures that may impact your business.

Value Added brokerage Services

Our value-added services include:

Remote Location Filing

OCEANAIR will process the electronic submission of your entry data through Remote Location Filing (RLF) for all U.S. ports of entry.

Entry Review Program

We will conduct a review of your customs entries to ensure that key entry data and tariff information has been accurately captured.

Parts Database

We work with you to develop a part-level database of your products to ensure smooth and timely filing and reduce cycle and clearance times.

Tariff Verification Program

We will determine the proper classification for your products, ensuring compliance with  applicable regulations, preventing lengthy clearance delays, and minimizing  financial risks.

Landed Cost Analysis

An experienced customs house broker will conduct an analysis of your product’s landed cost, providing you with valuable insight into your gross margin and ensuring accurate profit analysis.


OCEANAIR’s EDI is capable of exchanging the full industry line of commercial, logistics and regulatory documents with high-speed, real-time message transfer. We maintain full EDI links with CBP for ACE and AES.

Duty Drawback

Duty drawback is a complex area with a vast array of rules, regulations and limitations. With over 35 years in business, OCEANAIR has the experience needed to assess, implement, and manage your duty drawback recovery program. Our drawback experts ensure that our clients recover all duties, taxes, and fees to which they are entitled under the law.

Our duty drawback program will maximize your duty and tax recoveries by:

  • Conducting an assessment of your potential drawback program
  • Identifying opportunities and suggesting strategies for maximizing recoveries
  • Assisting with documentation preparation and claim filing
  • Implementing and managing your drawback program
  • Providing audit support

Every year, billions of dollars in duty drawback refunds go unclaimed

Does your business qualify for the drawback program?  We can review your case to determine eligibility and help you identify opportunities for additional drawback recovery.

Duty Drawback

Import Compliance

One of the most significant challenges companies face in today’s international marketplace is effectively moving products around the globe while adhering to the increasingly strict trade compliance laws.  While protecting your business from damaging commercial and financial penalties resulting from trade compliance issues can be an overwhelming task, OCEANAIR will help you navigate safe passage for your imports.   At OCEANAIR, our core value is keeping you compliant in all facets of demand driven supply chains. We are here to protect, consult, and advise our customers of the ever-changing market conditions.

  • Regulatory Compliance
  • ACE Portal Setup / Training
  • Product Classification and Valuation
  • Binding Rulings
  • Duty Drawback
  • Broker-Known Import Program
  • Post Entry
  • Reconciliation
  • Customs Audit Preparation

Incoterms 2020

Incoterms are a set of internationally recognized rules, published by the International Chamber of Commerce, for interpreting the most commonly used terms in foreign trade. Incoterms clearly communicate the division of the cost of carriage and risks associated with the international transportation and delivery of goods between the parties involved in the transaction.  Incoterms also influence the customs valuation basis of the imported merchandise.

Our experts can assist you with:

  • Understanding the responsibilities between buyer and seller in terms of risk, obligation, and costs
  • Using incoterms to minimize your company’s exposure, reduce risk, and lower costs
  • Understanding how to incorporate proper usage of incoterms into proforma and commercial invoices
  • Addressing title transfers when providing quotations or letters of credit


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