Company

Our Mission
OCEANAIR is a premier Logistics Service Provider, offering a range of tailored, innovative and value added services from Customs Brokerage and complex freight forwarding to warehousing, full pick & pack, and domestic delivery. Our highly experienced team provides best-in-class customer service, creating value for our customers by managing costs and regulatory compliance risk. OCEANAIR is focused on creating sustainable, profitable and long-term growth, and providing great opportunities for our clients and our team.

Our Vision
OCEANAIR is widely recognized as a leading global Logistics Service Provider. We provide our customers with superior logistics services and leading-edge data management tools. Customers rely on the expertise of our team in all phases of physical warehousing, cargo handling and regulatory compliance. We invest in the development of our staff and support them with the latest technology. We focus on long term profitable growth by expanding our geographic footprint, developing vertical markets and seeking strategic acquisitions.

Our Values

Respect

• Treat colleagues and customers with courtesy and fairness
• Listen to what others have to say before expressing your view
• Resolve conflicts without being demeaning or patronizing
• Don’t be reluctant to say thank you

Integrity

• Treat each other with honesty and truthfulness
• Hold each other to high ethical and professional standards
• Build trust by meeting our commitments to customers and each other
• Never pursue a personal or political agenda, just the best solutions

Customer Commitment

• Take pride in providing superior quality service
• Take time to understand our customers and their unique needs
• Be proactive and flexible in creating solutions
• Deliver services that represent value for our customers and OCEANAIR

Teamwork

• Commit to a culture where we all work together to sustain our mission
• Work as a team to leverage the unique talents of each individual
• Be accountable for our performance, actions and decisions
• Create confidence in each other through communication and execution

Excellence

• Pursue a culture of continuous improvement to match rising expectations
• Be innovative, challenge the status quo and bring new ideas forward
• Commit to self-improvement, job-improvement and company improvement
• Take ownership for developing solutions to challenges

Reliability

• Our personalized services are delivered by the best of class customer service people around the globe
• OCEANAIR and its agents are always there when a customer needs us, after hours, weekends or holidays
• We are always available 24/7/365 to assist with shipper or consignee potential issues
• We offer 100% follow up from door-to-door