We have been doing business for more than ten years. John, John and Maria give us continuous care for all our perishables Even after they have grown bigger, their customer service is no different. They are working hard to find better service for us. I have no hesitation to recommended OCEANAIR to my friends. If it were not for their help, I wouldn’t be here today.
OCEANAIR is the only choice for perishable cargo. They really understand our needs for on-time handling and deliveries — and the service is 24/7 — they do whatever it takes to get the job done. OCEANAIR has handled our perishable Shipments for 3 years and the service has always been exceptional.
Your team really stepped up on this shipment from Austria. They made an extremely difficult and complicated move go smoothly, and I’m grateful for all their help and assistance.
You guys are the best of the best that I know, and it is my pleasure to work with you and your very knowledgeable team. We don’t even think that any other company could do a better job than you are.
Ocean Air is by far our favorite freight forwarder - and Marco and his team are always there for us no matter what we need.
Our group has been working with OCEANAIR, and more specifically you and your team for over 8 years now. We work with several Freight Forwarders, and in general my opinion and that of my team based on their feedback, is that OCEANAIR is the one that offers us the most personalized service.
Given the nature of the products that we ship, how important these treatments are for our customers and Patients, and the strict cold chain guidelines we have, we are glad that you can provide us with an excellent service, and have that sense of urgency that is required in our business. This is also one of the reasons why over these years, we’ve trusted OCEANAIR with additional products and lanes. We have an extra peace of mind with the shipments handled by your team thanks to the proactive follow up provided by them.
Marco's promises are always kept and his commitments are always honored. He has earned the unfailing respect and trust of lmmunogen because of his uncompromising fairness and decency. By carefully displaying ethical business conduct, he models good behavior and successfully upholds the values and integrity that lmmunogen expects from a valued partner.
New England Biolabs, Inc. has been working with OCEANAIR since 2006. We fully trust Marco’s ability to provide exceptional service. Marco is an expert in this field and we could not have picked a better partner. The relationship we have built with Marco goes a long way. Our companies have worked together for over 10 years and I can say with 100% confidence that there is not a better freight forwarding company out there. Marco is a wealth of knowledge and I like to think of him as our encyclopedia for global logistics. We know Marco has our best interests in mind and will always go the extra mile. We take pride in our business relationships and we like to think of OCEANAIR as a partner and not just a vendor. We appreciate working with OCEANAIR and look forward to many more successful years to come.
Marco is one of the most knowledgeable and professional businessman we have interactions with. It has been a pleasure to work with him for over 10 years now as he helps us to get our cancer therapeutic drugs and related materials around the world.
Marco and his team has been an intrical part of our growing organization throughout the past year. Our current and future business involves many hard to reach international destinations with a temperature controlled product and with that said, Marco and his team is always up for the challenge. I believe the thing which sets them apart is their willingness to go the extra mile and keep the lines of communication flowing at all times. As we all know Logistics, no matter how well you plan obstacles can present themselves along the way and without forward thinking and clear communication those obstacles can become catastrophic very quickly and I would have to say collectively they have avoided those failures throughout the year. Marco in particular is always prompt in returning my calls even during off hours when the situation requires immediate attention and as you can imagine just the time zone difference with international commerce can be a burdensome constraint. I would personally like to thank Marco and his entire staff for their tireless efforts and look forward to continue building our working relationship moving forward.